A. Yes we require a deposit on every rental. We do a $200 credit card deposit for each moped, scoot coupe and motor scooter and a $100 credit card deposit per bike rental. We do not accept cash deposits.
A. You must be 18 with a valid drivers license to rent a moped.
A. You can not ride two people on a two wheeled moped. You can ride two people on a Scoot Coupe. It's Hawaii's only 2 person moped.
A. You must be 21 years old with a valid motorcycle license to rent a two passenger scooter. If you don’t have motorcycle license and at least 18 years old you can rent our single passenger mopeds or our two person Scoot Coupes. We also offer bicycle rentals.
A. You can put your credit card for someone else if they have the same last name.
A. Collision and theft coverages are available for all of our rentals in the shop. We strongly encourage our coverages, because theft is a huge issue in Honolulu. From our experience most car insurances and credit card policies do not cover your rental. Please review your policies to understand what you could be responsible for.
A. The bicycle requires no license, the mopeds and Scoot Coupes require a drivers license and the motor scoooters require a valid motorycle endorsement.
A. We honor foreign licenses.
A. It typically does not, but check with your insurance carrier. If you have motorcycle insurance it might cover your moped or scooter rental. Be aware that most insurance carriers have deductibles and we will charge you directly for any claims at the time of the incident.
A. The easiest way is to respond to your email reservation. It's hard for us to do it over the phone, because we get so busy with the rentals.
A. Hawaii is busy year round, so to guarantee your rental we always recommend a reservation. Please click here to make your reservations.
A. 48 hour notice is required to not get charged for the first days rental.
A. You receive a free 24 comfort bicycle or 4 hour standard moped rental. To reserve your rental with the Go Oahu card please click here. Reservations for the Go Oahu Card must be made online only. Your credit card is not charged at the time of reservation. You can use your Go Oahu card as payment when you arrive at the shop. If you have not purchased the Go Oahu Card or Power Pass we will not honor your reservation and will simply charge you our online rate. Thanks for understanding.
A. Not a probelm. We will just charge you for the appropriate time you rented the vehicle.
A. Yes. We are Oahu's exclusive dealer for Genuine Scooter Company's brand of mopeds. They come with the Hawaii's best warranty and are the highest quality moped on the market. Please visit our sales website for more details and to schedule a free test ride.